Privacy Policy

CoolDeals (“we”, “our”, or “us”) respects your privacy. This policy explains how we handle information when you use https://cooldeals.live (the “Site”) and submit an order request through a product form.

1. Information we collect

When you submit an order request, we may collect:

• Your name
• Phone number
• Delivery address
• Province or region
• The product you showed interest in
• The date and time of your submission

2. How we use your information

We use this information to:

• Respond to your order request and follow up with you
• Arrange delivery or fulfillment where applicable
• Improve our website and customer experience
• Comply with legal obligations where required

3. Legal basis (where applicable)

We process your data based on your consent when you submit the form, and on our legitimate interest in fulfilling your request and operating the Site.

4. Sharing of information

We do not sell your personal information. We may share information with trusted service providers who help us host the Site or communicate with you, only as needed to operate CoolDeals. We may disclose information if required by law.

5. Retention

We keep order submissions for as long as needed to complete your request, maintain records, and meet legal or accounting requirements. After that, we may delete or anonymize the data.

6. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the Internet is 100% secure.

7. Your choices

Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to certain processing. Contact us using the details below to make a request.

8. Cookies and similar technologies

Our Site may use cookies or similar technologies required for security, sessions, or basic functionality. If we add analytics or marketing cookies in the future, we will update this policy.

9. Children’s privacy

The Site is not directed at children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Site after changes means you accept the updated policy.